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GCCAProvider playbook
Federated Trust

The operating playbook for MSPs and Managed AI Service Providers

Build trust before you build scale.

GCCA turns responsible AI from a promise into a delivery discipline: govern the work, prove compliance, connect the right systems, and make the economics hold.

Open the playbook See the trust layer
GCCA
GovernanceComplianceConnectivityAffordability

Who this is for

The firms trusted to make AI real.

01 / MSP

Managed Service Providers

Extend an existing position of client trust into secure AI operations, policy enforcement, integration, and evidence.

02 / MASP

Managed AI Service Providers

Deliver specialized AI capabilities with the operational maturity clients expect from long-term service partners.

The GCCA playbook

Four disciplines. One provider standard.

Each chapter is useful alone. Together, they form the operating system for responsible AI delivery.

01GovernanceName the owners, rules, review cycles, and escalation paths before AI enters client operations.02ComplianceTranslate regulatory, contractual, and data-handling duties into controls teams can actually operate.03ConnectivityConnect people, agents, applications, and evidence without creating another isolated system.04AffordabilityDesign for repeatable delivery, measurable value, and costs clients can understand and sustain.

The solution layer

The playbook defines trust. Federated Trust carries it across company boundaries.

Providers need more than policies. They need a neutral way to establish identity, protect sensitive material, and record exactly what a person or AI agent is allowed to do across organizations.

Explore Federated Trust
I

Identity

One governed sign-in model across provider, client, and partner brands.

II

Custody

Secrets and protected material remain sealed from chats, agents, and accidental exposure.

III

Delegated agency

Recorded, revocable grants keep human and AI work inside explicit authority.

From principle to practice

A repeatable operating sequence.

  1. 01

    Set the operating boundary

    Define the work, the accountable organization, and the rules that govern it.

  2. 02

    Establish trusted identity

    Recognize people and agents across provider and client company boundaries.

  3. 03

    Issue explicit authority

    Grant only the access required for the work, with revocation and evidence built in.

  4. 04

    Measure and improve

    Review outcomes, costs, exceptions, and control effectiveness on a deliberate cadence.

The founding coalition

Built by operators.

GCCA brings together technology, AI, and regulated-industry experience around one practical delivery standard.

Liquid Marketing
Snyder Tech
Glemser

For the firms ready to lead

Make governed AI your service standard.

Use the GCCA playbook to structure the practice. Use Federated Trust to carry authority safely through the work.

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